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General News

6 May, 2024

Telstra’s 3G shutdown pushed back

Telstra has pushed the closure of its 3G network back by another two months — giving locals additional time to upgrade their devices. Instead of shutting down its 3G services on June 30, Telstra has extended the deadline to August 31. In...

By Maryborough Advertiser

Telstra’s 3G shutdown pushed back - feature photo

Telstra has pushed the closure of its 3G network back by another two months — giving locals additional time to upgrade their devices.

Instead of shutting down its 3G services on June 30, Telstra has extended the deadline to August 31.

In a statement released on Monday, the telecommunications company said while it had notified customers about the closure of the network well in advance, it understood there were a range of reasons why some people hadn’t moved on.

The closure of the nation’s 3G network is an industry wide change, moving people to better connectivity.

Everyone using devices that rely on 3G for either data, voice or emergency calls will need to make a change to stay connected when it switches off.

Mobile customers who are directly using the Telstra network or a provider that uses the Telstra network can check if their handset will be impacted by using the company’s SMS tool.

All they need to do is text the number “3” to 3498.

In addition, soon customers yet to upgrade will hear a short message on impacted mobiles when making an outgoing call as a reminder that you need to act.

This pre-recorded message will only be removed once you’ve upgraded.

Locals can also visit the Maryborough Telecommunications store for more information about the required upgrade.

You can contact the store on 5461-3722, or visit it in-person on 142 High Street.

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